Help your people use AI with purpose and sound judgement.
AI creates opportunities to improve how people research, analyze, communicate and deliver services. Real value depends on selecting useful applications, protecting information and checking the quality of the result.
Our programs help leaders understand the implications of AI and help employees apply it to their work. We cover the capabilities and limitations of the technology, practical use cases and the human decisions that remain essential.
Who these programs support: executives, business managers, HR and L&D teams, knowledge workers, technology professionals and employees preparing for AI-enabled roles.
Certification Pathways
Recognized qualifications for a structured foundation in AI, with eligibility, examination and delivery arrangements confirmed before booking.
Artificial Intelligence Essentials
An introduction to AI terminology, capabilities and risks for professionals building their initial understanding. A starting point before more detailed AI study.
Best suited to: Professionals new to AI
Learning focus: Core concepts, machine learning basics and workplace implications
Outcome: A clearer basis for discussing AI opportunities and limitations
Format: One day
Artificial Intelligence Foundation
A broader pathway exploring AI concepts, ethical considerations and the relationship between people and intelligent systems, supporting informed participation in AI initiatives.
Best suited to: Managers and professionals who need a structured AI foundation
Learning focus: AI applications, risks, machine learning concepts and human responsibilities
Outcome: Greater confidence evaluating potential AI applications
Format: Three days
AY&R Professional Programs
Practical workshops that build AI skills on real work, tailored to your policies, tools and sector.
AI Literacy and Responsible Use at Work
Help employees understand where AI can assist them and when they should seek guidance. Participants practice giving clear instructions, checking outputs and recognizing information that should not be entered into an AI tool.
Audience: Employees across business and support functions
Topics: AI capabilities, acceptable use, confidentiality, hallucinations, bias, verification and escalation
Practical output: A role-specific AI use checklist and one reviewed workplace exercise
Format: One day
Generative AI for Workplace Productivity
Apply AI to recurring tasks such as drafting, summarizing, preparing meetings and structuring analysis. Participants compare outputs against an agreed quality standard and decide where human review is necessary.
Audience: Knowledge workers, analysts, managers and support teams
Topics: Prompt design, document workflows, source checks, task sequencing and quality review
Practical output: A collection of tested prompts and an improved workflow using approved tools
Format: Two days
Agentic AI and Workflow Automation
Explore how AI agents can coordinate tasks, use tools and support business workflows. Participants map a use case and identify the permissions, approval points and monitoring needed before a pilot.
Audience: Transformation, operations and technology teams
Topics: Agent concepts, workflow design, knowledge sources, tool access, evaluation and human intervention
Practical output: An agent use-case brief and a controlled pilot workflow
Format: Two days, with an optional technical lab scoped separately
Emerging Technology for Business Leaders
Assess emerging technologies through the business problems they could solve. Explore AI, IoT, digital twins and distributed ledger applications alongside readiness, integration and operating implications.
Audience: Leaders, strategy teams and innovation managers
Topics: Technology capabilities, use-case evaluation, dependencies, investment questions and pilot criteria
Practical output: A prioritized opportunity shortlist with assumptions to test
Format: One or two days
Make AI learning relevant to each function.
Role-based workshops can focus on HR, project management, service management, customer service or governance. Exercises use approved platforms and suitable sample material, with your organization’s information handling requirements agreed during design.
Teams responsible for AI oversight can continue to our Technology and AI Governance programs, so practical use and governance responsibilities develop together.
Common Questions
Do participants need technical knowledge?
Most business programs require no coding. Any technical prerequisites are identified for specialist labs.
Can we use our existing AI platform?
The exercises can be scoped around your approved tools and available access.
Do we need an AI governance program as well?
Teams responsible for AI oversight can continue to our Technology and AI Governance programs.
Related programs: Technology and AI Governance · Workforce, Leadership and Learning · تخصيص البرامج