Give good ideas a practical route to value.
Organizations need a disciplined way to identify opportunities, test assumptions and decide which ideas deserve further investment. Innovation capability grows when people have a clear process and permission to learn from evidence.
Our programs help teams improve how they generate ideas, design experiments and move promising concepts towards implementation.
Who these programs support: innovation teams, strategy functions, service designers, department managers and leaders establishing innovation units or improving existing approaches.

AY&R Professional Programs
Practical programs that build a repeatable way to find opportunities, test ideas and decide what to scale.
Innovation Management Foundations
Develop a shared understanding of innovation and the conditions that support it. Participants connect innovation activity with organizational priorities and distinguish useful evidence from enthusiasm alone.
Topics: Innovation opportunities, value, uncertainty, stakeholder needs, leadership and learning
Practical output: An opportunity statement and an initial innovation action plan
Format: One or two days
ISO 56001 Innovation Management Systems
Explore a systematic approach to organizing innovation using ISO 56001 as the reference. Participants consider the arrangements needed to support consistent innovation activity and improvement.
Topics: Management system context, leadership, planning, support, operation and evaluation
Practical output: An outline innovation management system and a gap assessment exercise
Format: Two days. An AY&R professional program; no external qualification is implied
Design Thinking and Service Innovation
Work through a service challenge using user insight, problem definition and prototype testing. The emphasis is on understanding the problem before selecting a solution.
Topics: User research, problem framing, ideation, prototyping, feedback and accessibility
Practical output: A service concept and a prototype testing plan
Format: Two days
From Idea to Pilot
Turn an idea into a manageable experiment. Participants identify the assumptions that matter, define a realistic test and agree what evidence will justify continuing, changing or stopping.
Topics: Hypotheses, experiment design, pilot boundaries, resources, risk and decision criteria
Practical output: A pilot brief with measures and a review decision
Format: Two days
Innovation Portfolio and Lab Development
Help innovation managers coordinate opportunities across the organization. The program explores how to structure intake, support teams and make investment decisions without creating unnecessary bureaucracy.
Topics: Innovation mandates, opportunity pipelines, selection, portfolio balance, lab services and reporting
Practical output: A draft innovation operating model and portfolio review approach
Format: Two or three days

Connect innovation with implementation.
An innovation workshop can feed directly into a transformation roadmap, a controlled AI pilot or a service improvement program. Participants learn how to communicate the evidence behind a proposal and the next decision required.
Common Questions
Can we focus on one live challenge?
Yes. An agreed service or business problem can guide the exercises throughout the program.
Is this only for innovation departments?
Programs can also support operational teams and managers who need to improve everyday services.
Related programs: Digital Transformation · AI and Emerging Technology · Customized Programs